Enterprise Security Platform
The Challenge
Securely manage 1b+ devices across the globe. It's critical for analysts to know if a threat is an international intelligence crisis or simply a repeat password failure. But managing enterprise SEIM data (Security Information and Event Management) is overwhelmingly difficult. Security teams need to quickly triage these threats in real time but this problem is compounded when multiple clients need to be monitored at once.
Solution: build Threat Analysts a platform to manage a client's entire security landscape in one place—without information fatigue.
Role: Advisory, UX strategy
Data was ingested from multiple third-party tools like QRadar, LogRhythm, and FireEye. The data provided a complete picture of an organization’s security landscape but it also created redundancy and opened up the opportunity for better data analysis.
Solution
Build a single platform which could house the entire process on onboarding, client management, and security triage.
Process included:
- UX Research
- Information Architecture
- UX Journey Mapping
- Vertical Rhythm Documentation
- Design Governance
- Prototyping
Information architecture
User Journey Examples
20
User Journeys Created
Smart components
Intelligently crafted UI
Power user components, like this query builder, made it possible for analysts to create sophisticated views of data using insider knowledge, with data-templates crafted specifically for the unique security needs of each client. The interface was designed from scratch and leveraged a design system made specifically for the platform.
Enterprise DevOps Delivery
Vertical rhythm documentation was created to help engineering teams plan scalable, pixel-perfect interfaces.
High Fidelity prototyping
Interactive protoypes, fully supported by UX governance processes, were created for every major uses case.