Disruption. The key to competition.
The key to competition is disruption. Companies that operate on legacy processes and technology are at the highest risk but also have the greatest opportunity to innovate. To this end, digital transformation is the way forward for large, influential companies that want to continue to be influential in the market. I help F500, enterprise, and large-scale consumer organizations make best-in-class decisions by leveraging user experience and product strategy. This includes:
Digital Transformation Roadmaps
Service Blueprint Design (current/ future state)
Internal and External Research
Product Test and Usability Review
Business Value Analysis